Austin Henderson Gold Membership
 Ventrian Active Member Posts:46

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| 1/31/2006 9:17 AM |
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All of the sudden I am getting this error when I try to vie wa page with the NewsArticles module on it..
A critical error has occurred. StartIndex cannot be less than zero. Parameter name: startIndex
The version I am running is 00.04.07.... can anyone help me figure out what is going on here? |
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Scott McCulloch Administrators
 Ventrian Master Posts:17224


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| 1/31/2006 3:26 PM |
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| Hmm, you are the 2nd person to report this -- is there anything peculiar about your installation, can you describe how it is setup? e.g. are you filtering by categories, how many articles do you have, etc? |
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Scott McCulloch Site Administrator |
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Austin Henderson Gold Membership
 Ventrian Active Member Posts:46

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| 2/01/2006 6:41 AM |
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| I am not really doing anything fancy... the rss is still working but when you go to view the module not authenticated you dont get anything.. log in as an admin or someone who can post and you get this error... if I upgrade will my content stay put? |
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Scott McCulloch Administrators
 Ventrian Master Posts:17224


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| 2/01/2006 3:46 PM |
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| Yes, if you upgrade it will keep all of your articles. You upgrade the same way you install via host -> module definitions. I'm curious if this will fix your problem. |
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Scott McCulloch Site Administrator |
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Austin Henderson Gold Membership
 Ventrian Active Member Posts:46

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| 2/01/2006 5:14 PM |
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I did install it and it did fix it... but I am concerned still over why this is. Looks like there are some new items in this version.. is there a revision log anywhere?
THANKS |
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Austin Henderson Gold Membership
 Ventrian Active Member Posts:46

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| 2/07/2006 11:02 AM |
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Ok I am dead again.... same issue.... how can I troubleshoot this issue? The error does not display to anyone but an anthenticated user.. is that any help?
I am just viewing the page that has the news articles on it.. not filters no nothing... |
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Jack Hoelz Gold Membership
 Ventrian Master Posts:861


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| 2/07/2006 7:29 PM |
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| Take a look in your site log for the errors there. They can get more specific. |
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Get The Net!!
Jack Hoelz |
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Austin Henderson Gold Membership
 Ventrian Active Member Posts:46

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| 2/08/2006 7:04 AM |
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here is what I found... does this help.
AssemblyVersion: 03.01.01 Method: System.String.Substring FileName: FileLineNumber: 0 FileColumnNumber: 0 PortalID: 0 PortalName: www.thinkCHRISTIANLY.org UserID: 1 UserName: host ActiveTabID: 67 ActiveTabName: tC | BLOG AbsoluteURL: /Default.aspx AbsoluteURLReferrer: ExceptionGUID: 4e62df44-1db2-40b6-a284-94ddaaee147b DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider InnerException: StartIndex cannot be less than zero. Parameter name: startIndex Message: DotNetNuke.Services.Exceptions.PageLoadException: StartIndex cannot be less than zero. Parameter name: startIndex ---> System.ArgumentOutOfRangeException: StartIndex cannot be less than zero. Parameter name: startIndex at System.String.Substring(Int32 startIndex, Int32 length) at DnnForge.NewsArticles.NewsArticleModuleBase.GetSharedResource(String key) at DnnForge.NewsArticles.ucListing.AssignLocalization() at DnnForge.NewsArticles.ucListing.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain() --- End of inner exception stack trace --- StackTrace: Source: Server Name: SERVER219
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Jack Hoelz Gold Membership
 Ventrian Master Posts:861


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| 2/08/2006 2:28 PM |
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The issue must intermittent right?
I can get to the news articles module just fine right now.
As a possible suggestion, I see that you don't use any categories for you "Articles". It seems the error is comming becasue there is no data for something to grab. Just for fun I woul add a category or two and assign the articles to them and see what happens. |
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Get The Net!!
Jack Hoelz |
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Austin Henderson Gold Membership
 Ventrian Active Member Posts:46

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| 2/08/2006 2:30 PM |
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Yep is working just fine for me right now..
I dont use any categories because I dont really need them.. it is just an extra step... Scott can you comment that perhaps there may be something with this? I am confused why it would be intermittent for sure if this were the issue... seems I would always see that issue... unless there is some job that runs that screws it up... let me take a look into that perhaps there is something to it. |
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Scott McCulloch Administrators
 Ventrian Master Posts:17224


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| 2/09/2006 4:07 AM |
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Hmm, this looks like an issue with the retrieval of a shared resource, have you modified your template or resx files at all? I'll need to re-check the code to see what's up.
I think its the header.item.html template and getting the header labels (current articles, categories, etc) from the shared resource file. |
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Scott McCulloch Site Administrator |
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Austin Henderson Gold Membership
 Ventrian Active Member Posts:46

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| 2/09/2006 8:04 AM |
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| Here is the zipped version of my install... I am using blog2 as my template. |
Attachment: DNN-NA.zip
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Scott McCulloch Administrators
 Ventrian Master Posts:17224


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| 2/09/2006 3:44 PM |
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| Thanks - I'll begin testing and get back to you |
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Scott McCulloch Site Administrator |
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