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Forums > General > DotNetNuke Questions
Subject: DNN Error
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Steve TopilnyckyUser is Offline
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1/14/2009 4:27 PM  

OUt of the clear blue, I am not getting this error, as shown in the URL below.  This has been running fine and no changes to any modules.  All other sites on my server are running fine.  I can't even get in to log in.

 

http://youngmarines.mclwestchester.org/Default.aspx?tabid=36&error=Index+was+outside+the+bounds+of+the+array.&content=0

 

I have even restored the database, going back several days to a point where I knew I could sucessfully  access the site, but yet the same results appear.  Any suggestions on how to get past this error.

 

Thanks.
--
Regards,
Steve Topilnycky
Top Cat Computing | Marine Corps League - Westchester County Detachment | ArGoStuff | Young Marines of Westchester
Scott McCullochUser is Offline
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1/14/2009 4:36 PM  
Are you using property agent with distance sorting? If so, the latest build would fix this error. (Google changed it's XML file for geocoding slightly).

Scott McCulloch
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Steve TopilnyckyUser is Offline
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1/14/2009 5:19 PM  
I do have property agent installed however this error is occurring when I access my home page. I can not see to be able to access any other page, at least not by the Friendly URL name.
--
Regards,
Steve Topilnycky
Top Cat Computing | Marine Corps League - Westchester County Detachment | ArGoStuff | Young Marines of Westchester
Steve TopilnyckyUser is Offline
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1/14/2009 5:30 PM  
I was able to log in and this time a little more informative error message, the question is how can I remove/disable this module to I can get the site back up.:

An error has occurred.
DotNetNuke.Services.Exceptions.PageLoadException: Index was outside the bounds of the array. ---> System.IndexOutOfRangeException: Index was outside the bounds of the array. at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at DotNetNuke.Entities.Tabs.TabController.FillTabInfo(IDataReader dr, Boolean CheckForOpenDataReader) at DotNetNuke.Entities.Tabs.TabController.GetTab(Int32 TabId) at DotNetNuke.Modules.WhatsNew.WhatsNew.BindData() at DotNetNuke.Modules.WhatsNew.WhatsNew.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
--
Regards,
Steve Topilnycky
Top Cat Computing | Marine Corps League - Westchester County Detachment | ArGoStuff | Young Marines of Westchester
Scott McCullochUser is Offline
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1/14/2009 6:24 PM  
I've seen this happen with the DNN cache get messed up occasionally.

You should go to the host settings and hit restart application or clear the cache.
Scott McCulloch
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Steve TopilnyckyUser is Offline
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1/14/2009 6:52 PM  
Scott,

You're a life saver! I could not get to the host settings however I was able to delete all files in the the portal cache and touched the web.config to initiate a restart. All seems to be back to normal again. Thanks for help!!!
--
Regards,
Steve Topilnycky
Top Cat Computing | Marine Corps League - Westchester County Detachment | ArGoStuff | Young Marines of Westchester
Scott McCullochUser is Offline
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Ventrian Master
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Posts:17204
1/14/2009 7:00 PM  
I've been caught a few times by it - that's why I know that one :p
Scott McCulloch
Site Administrator
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Forums > General > DotNetNuke Questions > DNN Error


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