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Subject: Error Codes?

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Ventrian Newbie
Posts:1

6/10/2009 11:59 AM
I'm very happy with all the Ventrian modules! I've recently started using the File Link module and it works great for small files. However when we try and upload a large mp3 I get an error code popup "500". This is after it finishes the upload and says "Creating File". The file is about 30mb and I already increased the max file size. Is there a place to find out the error codes and what they mean? Any idea on why this is causing an error? Thanks

Scott McCulloch User is Offline

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Ventrian Master
Posts:18313

6/11/2009 7:37 AM
Hmm, that is probably just the generic catch all error message. Looking at the code, I think it maybe throwing that error because it's an mp3 file. I'll need to do some testing.

Scott McCulloch Site Administrator

Bruce Robinson User is Offline

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Ventrian Newbie
Posts:8

6/19/2009 10:48 AM
Good module, very useful with multiple authors uploading content. But, I also have problems with large files. I have mainly run into it with SWF files in the 15+MB range (screen cam movies), but have also seen it with others. a SWAG on my part is that it is related to some sort of timeout. I'm on a cable broadband. I see the progress bar slow considerably and then the 500 occurs. It is sporadic, though.

Scott McCulloch User is Offline

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Ventrian Master
Posts:18313

6/21/2009 6:55 AM
Is there anything in admin -> log viewer for the error message?

Scott McCulloch Site Administrator

Bruce Robinson User is Offline

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Ventrian Newbie
Posts:8

6/24/2009 7:54 PM
Finally caught one - not a lot of info but maybe it will help - 6/24/2009 9:49:33 PM General Exception AssemblyVersion: -1; PortalID: -1; PortalName ... AssemblyVersion: -1 PortalID: -1 PortalName: UserID: -1 UserName: ActiveTabID: -1 ActiveTabName: RawURL: AbsoluteURL: AbsoluteURLReferrer: UserAgent: DefaultDataProvider: ExceptionGUID: InnerException: Unhandled Error: FileName: FileLineNumber: -1 FileColumnNumber: -1 Method: StackTrace: Message: System.Exception: Unhandled Error: ---> System.Web.HttpException: Request timed out. --- End of inner exception stack trace --- Source: Server Name: APOLLO

Scott McCulloch User is Offline

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Ventrian Master
Posts:18313

6/24/2009 8:03 PM
Hmm, you can try extending the timeout in web.config, the attribute is called executionTimeout - are you familiar with it?

Scott McCulloch Site Administrator

Bruce Robinson User is Offline

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Ventrian Newbie
Posts:8

7/12/2009 4:08 PM
Scott - GREAT CALL ! I added the following line and it appears to be working, so far. I've uploaded several large (20+MB) files as a test. BTW, I didn't recognize the parm because it is not normally present in the web.config. But, I found the following useful thread about a similar problem in another module. http://www.dotnetnuke.com/Community/Forums/tabid/795/forumid/54/threadid/149580/scope/posts/threadpage/1/Default.aspx Thanks again. -- Bruce

Bruce Robinson User is Offline

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Ventrian Newbie
Posts:8

7/12/2009 4:11 PM
Sorry, my bad, the web.config line didn't show. httpRuntime useFullyQualifiedRedirectUrl="true" executionTimeout="3600" maxRequestLength="51200" requestLengthDiskThreshold="8192"

Scott McCulloch User is Offline

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Ventrian Master
Posts:18313

7/13/2009 6:38 AM
Good news - glad it's working.

Scott McCulloch Site Administrator

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