Rob Woz
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Ventrian Super Newbie
Posts:18
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| 6/18/2009 5:48 PM |
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Edited By Poster...
This thread is now concluded and I have found that the SimpleGallery module is NOT at fault but is in fact a victim of a bug in DNN. If you have added a Simple Gallery module to a page and the gallery display appears as broken image links, then go to the last post in this thread for what was the cause in this particular case. I hope it saves you some time.
...End of Edit
Been going around in circles for hours trying to get this working. Almost out of tether now.
DNN version: 04.09.04
OS: Win XP Pro SP3 : IIS5
Problem Date: Today 19/06/2009
Problem: All Simple Galleries Broken After Upgrade to Latest Version
Background: Prior to today I had an earlier version of SG installed (v2.2.06) which worked just fine and I wish I'd kept it now. But an issue arose where the flash loader stopped working seemingly due to an Adobe mod in Flash. Tried to downgrade FL to v8 - Don't care about Flash - Do care about SG. Anyway, that didn't work. However, the SG galleries (still building site on dev) worked just fine. I had to upload to gal folder manually and resync. Not a problem. Was willing to live with that because I just want to show images in a gallery. No user posting/uploads or anything complicated. So don't know why but I renewed subscription on here to get the latest version. Installed it and everything broke.
Issue 1 - The flash loader still doesn't work (Flash 10 installed). I get the 'making thumbs' display but it doesn't upload the files. Permissions setup correctly for worker process (I've setup more dnns than I can count).
Issue 2 - After the flash (a contradiction in terms) thing says it's done what it actually hasn't, I don't get an option to title each image which it hasn't uploaded. The next screen is 'save all'. I seem to remember there was another step there.
Issue 3 - Forget the flakey adobe crap and manually copy files to the folder that SG wants to put them in. Copied 7 files there and sync'd - SG said 1 album and 7 files sync'd. Go to page and gallery is there but a broken image link is displayed in browser for the album. Click the album. Can page thru pics but all have broken image links. No thumbs I guess. But unsure how to make it regen them if that's possible without the flash &^%$*
Click on images to launch lightbox slideshow and that works Ok.
Use XMP/EXIF setting: ??? on or off makes no odds.
JQuery setting: What is this? When the dnn core team have managed to stuff every single scripting language in the universe into dnn, will they be happy then? Having this off causes error on the page.
Deleted all SG modules and cleared recycle bin.
Uninstalled SG, checked bin folder - there was a couple dlls (DnnForge.SimpleGallery.SqlDataProvider.dll and DnnForge.SimpleGallery.dll) left behind. I think left over from old version I had. removed them. Cleared caches. Battoned hatches. Restarted the app. Rigged for depth-charge. Restarted windows actually and went for smoke and cappuccino. Brought gifts of gold and perfume for dnn because we all know it's more complex, touchy and easier to upset than a woman.
Installed SG V2.4.14 - no errors. Added gallery. Same images. All remains broken.
Spent hours with this. Not sure what to do. This used to be such a great module.
Any advice welcome.
Regards
Rob
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After months of testing and many long discussions with the vendors over pricing, I've reached the conclusion that HelloWorld is an over-rated product. I think we should replace it with GoodnightVienna. |
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Scott McCulloch
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Ventrian Master
Posts:17204
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| 6/18/2009 5:57 PM |
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| If you can provide details about your installation (url, login), I can go in and take a look (support@ventrian.com). |
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Scott McCulloch
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Rob Woz
Registered Users
Ventrian Super Newbie
Posts:18
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| 6/18/2009 6:18 PM |
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| As I said, I'm building the site on my local machine. |
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After months of testing and many long discussions with the vendors over pricing, I've reached the conclusion that HelloWorld is an over-rated product. I think we should replace it with GoodnightVienna. |
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Scott McCulloch
Administrators
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Posts:17204
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| 6/18/2009 6:33 PM |
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Sorry - I didn't pick that up.
When you reinstalled, what is the exact list of issues now? I understand you say image thumbnails are broken, what about the actual full image when you click on it? Does the uploader work?
Typically when the thumbnails are not working, the web server has ashx extensions disabled. |
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Scott McCulloch
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Scott McCulloch
Administrators
Ventrian Master
Posts:17204
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| 6/18/2009 6:38 PM |
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There is a thread here about the thumbnail issue.
A way to test is to use the HelloWorld.ashx (right click save as) and place it in your install somewhere. Reference it via the url and you should receive "Hello World" printed on the screen. |
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Scott McCulloch
Site Administrator |
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Rob Woz
Registered Users
Ventrian Super Newbie
Posts:18
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| 6/18/2009 6:48 PM |
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Thanks for your reply Scott. Ok. Didn't know about ashx, so I checked IIS and yes the ext IS enabled.
As I said, errors are:
1...When populating a new gal with multiple images, the uploader progress display reports each image being processed but no images are actually uploaded.
2...Step missing in uploading process if my mem serves. I thought I used to get a chance to caption each image.
3...On manually uploading images, and telling SG to resync, SG reports number of gals correctly and number of images correctly. After this, SG can display a lightbox slideshow but cannot A) present a thumb of for the gallery front, B) present thumbs for each gallery image.
Many thanks |
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After months of testing and many long discussions with the vendors over pricing, I've reached the conclusion that HelloWorld is an over-rated product. I think we should replace it with GoodnightVienna. |
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Rob Woz
Registered Users
Ventrian Super Newbie
Posts:18
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| 6/18/2009 6:57 PM |
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Posted By Scott McCulloch on 6/18/2009 6:38 PM There is a thread here about the thumbnail issue. A way to test is to use the HelloWorld.ashx (right click save as) and place it in your install somewhere. Reference it via the url and you should receive "Hello World" printed on the screen.
Errm. Well, when I 'save as', all I get is a html file with 'hello world' in it, not a ashx file.
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After months of testing and many long discussions with the vendors over pricing, I've reached the conclusion that HelloWorld is an over-rated product. I think we should replace it with GoodnightVienna. |
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Scott McCulloch
Administrators
Ventrian Master
Posts:17204
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| 6/18/2009 7:06 PM |
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Sorry, try this
Sorry about your original post too, it was confusing because you did a reinstall at the end and it was unclear what was still not working.
I would also make sure you are at least on Flash 9 or Flash 10.
I would also check the permissions on your portals directory to make sure you have write access.
It's difficult to debug because I can't actually see it in action. |
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Scott McCulloch
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Scott McCulloch
Administrators
Ventrian Master
Posts:17204
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| 6/18/2009 7:07 PM |
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(you will have to extract the zip too).
The 3rd step in the uploader is to caption images, you may not be getting this if step 2 is breaking.
I would also check your portal quota and make sure you have enough space set. |
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Scott McCulloch
Site Administrator |
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Rob Woz
Registered Users
Ventrian Super Newbie
Posts:18
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| 6/18/2009 7:21 PM |
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Thanks for that. I was just googling for helloworld code when you posted. HelloWorld works Ok.#
Yes, I assume that to be the case. If the uploader doesn't work then what follows will be broken too.
The portal has unlimited disk space.
Permissions are fine. Private Messaging and Smart-Thinker profiles are creating files and folders.
I'll check out the flash again just now.
Regards. |
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After months of testing and many long discussions with the vendors over pricing, I've reached the conclusion that HelloWorld is an over-rated product. I think we should replace it with GoodnightVienna. |
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Scott McCulloch
Administrators
Ventrian Master
Posts:17204
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| 6/18/2009 7:27 PM |
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I don't think it's just the uploader causing the issue because when you manually synch it doesn't show the thumbnails properly.
What you oculd do is look at the link for the image, paste it in a new window and see if it gives an error messages. If ashx works and permissions are correct, I'm not sure what it could be, because those are the 2 most common items.
Most likely, it would seem permissions, because you can't upload and when you do via a manual synch, it can't read the images for the thumbnails (I think). |
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Scott McCulloch
Site Administrator |
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Rob Woz
Registered Users
Ventrian Super Newbie
Posts:18
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| 6/18/2009 7:43 PM |
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The url of the image is the image (a .jpg file), not an ashx file.
I can't upload, that's right. But uploading (well, copying over to) manually and then resync causes SG to detect the images but I assume it makes no attempt to create thumbs. It doesn't report any errors and there are none in the log.
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After months of testing and many long discussions with the vendors over pricing, I've reached the conclusion that HelloWorld is an over-rated product. I think we should replace it with GoodnightVienna. |
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Rob Woz
Registered Users
Ventrian Super Newbie
Posts:18
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| 6/18/2009 7:49 PM |
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BTW. I had an issue with the |DNN file manager earlier today. I added a file to one of the folders off the portal root but the file manager refused to see it, even after 3 or 4 resync recursives. I had to restart to get it to resync. Could there be a problem with the db? SQL Express. Does express require any maintenance?
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After months of testing and many long discussions with the vendors over pricing, I've reached the conclusion that HelloWorld is an over-rated product. I think we should replace it with GoodnightVienna. |
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Scott McCulloch
Administrators
Ventrian Master
Posts:17204
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| 6/18/2009 8:14 PM |
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Posted By Rob Woz on 6/18/2009 7:43 PM
The url of the image is the image (a .jpg file), not an ashx file.
For the broken thumbnail?
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Scott McCulloch
Site Administrator |
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Rob Woz
Registered Users
Ventrian Super Newbie
Posts:18
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| 6/18/2009 8:27 PM |
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Yes. The album face has a broken image link and when you click on the album, the image (which should be a thumb) is also broken. Click on that though, and up pops the image.
A picture speaks a thousand words... pun intended... take a look.
http://www.fetchboy.net/image1.gif
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After months of testing and many long discussions with the vendors over pricing, I've reached the conclusion that HelloWorld is an over-rated product. I think we should replace it with GoodnightVienna. |
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Scott McCulloch
Administrators
Ventrian Master
Posts:17204
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| 6/18/2009 8:45 PM |
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I'm not talking about left clicking the picture, I'm talking about right click and getting the image url of the thumbnail.
e.g. Here is the thumbnail link from this site link |
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Scott McCulloch
Site Administrator |
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Rob Woz
Registered Users
Ventrian Super Newbie
Posts:18
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| 6/18/2009 9:03 PM |
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I know what you're saying. That's what I said too.
The url of the thumb is: http://dev2/Portals/1/Gallery/Album/JCL/JCL-ProdShot-0.jpg
And the url of the image to which the thumb relates is http://dev2/Portals/1/Gallery/Album/JCL/JCL-ProdShot-0.jpg
ashx is not in evidence in any of the urls
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After months of testing and many long discussions with the vendors over pricing, I've reached the conclusion that HelloWorld is an over-rated product. I think we should replace it with GoodnightVienna. |
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Scott McCulloch
Administrators
Ventrian Master
Posts:17204
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| 6/18/2009 9:08 PM |
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The only time a thumb will use the original is if the resize setting is the same or less than the thumb size.
I don't think you are looking at the image source, but rather the hyperlink, as they are the exact same links. We're after the image source, sorry if I didn't make the clear. |
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Scott McCulloch
Site Administrator |
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Rob Woz
Registered Users
Ventrian Super Newbie
Posts:18
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Scott McCulloch
Administrators
Ventrian Master
Posts:17204
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| 6/19/2009 5:57 AM |
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"the above is what does not return an image to the browser"
What does it return? Anything? Does it print an error message to the screen?
I really think it's something like a permission issue, but I cannot verify because its your local install.
This module has worked on numerous installs, so I think it something peculiar about your install that is disrupting the normal functionality. |
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Scott McCulloch
Site Administrator |
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