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Subject: Error Generating Thumbnail
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HansZUser is Offline
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5/15/2008 8:12 AM  

I am hosting at Web4Life and have implemented the suggestion regarding turning off the Security Setting.  This permitted the SWFUpload package to operate successfully.

However, now an image file is upload and is being processed.  However, I get an Error Has Occurred message and the upload process is aborted.

However, I have uploaded the same images to the folder on the server (/gallery/album/3); synchronized the folder.  Now the image markers for the thumbnails are being displayed, but NO image.  However, if I select and click the image marker in the album, I do get the image displayed correctly.

I have checked the security settings, but am not sure that this is the issue.  What process identity is generating the upload? 

At this point, not sure what the problem is.

Regards,

 

Hans

Scott McCullochUser is Offline
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5/16/2008 7:19 AM  
Hmm if you have disabled the security setting and are still getting the error. Have you checked your portal quota? Have you tried uploading different photos? Can you send me a photo that is not uploading (e.g. support@ventrian.com)

I'm wondering if you are having problems with handlers on your servers, some have .ashx files disabled. If you scroll down to the end of this thread, it will provide a "HelloWorld.ashx" you can use to test.

Scott McCulloch
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HansZUser is Offline
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5/16/2008 8:29 AM  
Scott,

Not sure about the .ashx files disabled. Tried the link but no
HelloWorld.ashx.

The photo is on your site as Benjamin Eli Bluestone. Same photo.

I reviewed the raw logs and have come up with the following that does not look good:

2008-05-16 14:23:52 GET /DesktopModules/SimpleGallery/ImageHandler.ashx - 98.169.35.41 HTTP/1.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022) http://www.zass-en-haus.com/SimpleGallery/tabid/84/AlbumID/449-4/Default.aspx 500 4343
2008-05-16 14:23:52 GET /DesktopModules/SimpleGallery/ImageHandler.ashx - 98.169.35.41 HTTP/1.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022) http://www.zass-en-haus.com/SimpleGallery/tabid/84/AlbumID/449-4/Default.aspx 500 4343

Note that there appears to be an internal error. I have been unable to identify the exact nature of the error however.

Thanks,

Hans
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5/16/2008 8:43 AM  
Scott,

Just one other thing ... I replaced the ImageHandler.ashx that cane with Release 2.03.08 with the one that you provided in the above link. This did not fix the problem

Regards,

Hans
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