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Subject: Can't Upload Photo
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Eric LansfordUser is Offline
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4/26/2008 4:49 PM  

I upgraded the Simple Gallery to 02.02.11 on DNN v3.2.0 websecurestores.  When I try to upload a new photo it gets stuck on "Processing image...".  I searched for that issue in the forum and didn't see a fix that worked for me.  Any guidance is appreciated.

I tried the demo site and I was able to upload a photo so I don't think it is my browser.

Thanks, Eric.

Eric LansfordUser is Offline
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4/26/2008 10:01 PM  
I just updated DNN to 3.3.7 and everything is working now.
Scott McCullochUser is Offline
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4/27/2008 6:46 AM  
The most current release supports DNN 4.5.5+, so be careful if you upgrade simple gallery.

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Adam PritchardUser is Offline
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5/12/2008 4:56 PM  
I am using DNN 4.8.2 and I get this problem with the latest version of Simple Gallery. I am unable to upload this photo to my gallery...
http://www.beastlings.com/images/IMG_1805.JPG.

This is driving me nuts. I am travelling the world and I am unable to upload any photos to my gallery. Everybody back home is asking where our photos are, and we can't upload them. I have tried from 3 different locations, sometimes paying money to use a computer at an Internet cafe and getting nowhere.

It is getting to the point where I need to get a Flickr account or something so that I get a gallery system that works.

_Please_ can you look into my predicament.

Thanks,
Adam
Scott McCullochUser is Offline
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5/12/2008 4:58 PM  
We have had some issues with particular photos taken from cameras causing problems in the upload process. If they were resaved in a normal photo editing program, they appear to work.

I'm not sure why you posted to this thread however.

Scott McCulloch
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5/12/2008 5:02 PM  

OK, I just tested your photo and it worked in our development environment. So I don't think it's an issue with the photo.

Things to test:-

* Make sure you have an adequate file quota set in admin -> site settings (e.g. you might be running out of room).

* Make sure you are running the latest simple gallery

* Provide a login to your site (host access) to support@ventrian.com, so we can get in and take a look. 


Scott McCulloch
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Chris McCandlessUser is Offline
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5/14/2008 6:13 PM  

I had a similar problem, and a solution, that is covered here.

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Forums > Modules > Simple Gallery > Can't Upload Photo



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