Paypay subcribe button not working properly > Product Forums > Ventrian Systems

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Subject: Paypay subcribe button not working properly

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Nuke Newbie

Nuke Newbie
Posts:7

11/12/2008 5:45 PM
Hi Scott. HELP!!!!!!!!!!!! I just tryied to setup the subscribtion tool and get the following error message when roted to paypal. We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com. I'd talked to paypal technical support and they indicateg the problem is with your subscription tool. They said it may not be routing correctly. The paypal settings for my DNN have the correct useid and password. Your help is appreciated, Gary

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Nuke Master

Nuke Master
Posts:768

11/12/2008 6:55 PM
Yeah I had this same problem too ...but I just went and hit UPdate button for the main module templates setting and the issue go away.

Scott McCulloch User is Offline

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Nuke Master

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Posts:14659

11/12/2008 10:03 PM
Is your paypal username specified correctly in settings? Is this getting passed in the URL? It should be an email address.

Scott McCulloch Site Administrator

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Nuke Newbie

Nuke Newbie
Posts:7

11/13/2008 7:23 AM
my paypal settings email and password is correct in the site settings. How do I check the URL?

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Nuke Newbie

Nuke Newbie
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11/13/2008 7:36 AM
I'd tried the update botton and it didn't work.

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Nuke Newbie

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11/13/2008 1:49 PM
Scott, any suggestions? I've sent you two emails, not sure if you're getting them. Thanks, Gary

Scott McCulloch User is Offline

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Nuke Master

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11/13/2008 2:07 PM
Yes, I have sent you an email back, I need to know what setting you have in the config for the module in regards payment processor ID. It should be your email address for PayPal - I think this is what is setup wrong. In the email I have asked for access to your DNN site. The module doesn't use the host settings for paypal ID and password (you shouldn't need to store password anyway), but rather its in the settings of the module itself.

Scott McCulloch Site Administrator

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Nuke Newbie

Nuke Newbie
Posts:7

11/13/2008 6:20 PM
Never Mind I've got it working!! Thanks

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Nuke Super Newbie

Nuke Super Newbie
Posts:15

1/11/2009 7:07 PM
Hi GaryD, would you please drop short line of how did you manage that. I still can’t figure out. Thanks. Den

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Nuke Newbie

Nuke Newbie
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1/12/2009 8:31 AM
Hi Den, I've removed the host Paypal settings and it worked fine. The only paypal settings I'm using are the one within the module. Gary

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Nuke Super Newbie

Nuke Super Newbie
Posts:15

1/18/2009 3:40 PM
Thank you very much - now everything is working fine. Regards, Den

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Forums > Modules > Subscription Tools > Paypay subcribe button not working properly

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