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Subject: Renewal Email Wording

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Bryan Jarvis User is Offline

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Ventrian Active Member
Posts:35

11/08/2007 5:16 PM
How do I change the renewal email wording? It currently has a test url in it, but I can't find where to make the changes. Thanks! Bryan

Scott McCulloch User is Offline

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Posts:17204

11/08/2007 5:24 PM
It's in the action menu, "Send Reminders", this allows you configure the job and the email.

Scott McCulloch Site Administrator

Bryan Jarvis User is Offline

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Ventrian Active Member
Posts:35

11/08/2007 5:26 PM
Doh! Thank you, I've found it just now. Bryan

Bryan Jarvis User is Offline

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Ventrian Active Member
Posts:35

1/14/2008 7:16 AM
Hi, Scott -- I now have a related problem - For a variety of reasons I need to include the original receipt information in the reminder email. A lot of my subscribers work for cities (Fire Departments) and they usually want to pay /renew/ subscribe by check, so a lot of my subscriptions are actually manually entered. What I want to do is give them something they can mail back to me with their check, and so I can tie it in to a current user's account info easy. All this to say I added the receipt "tokens" into that reminder email and they are not converted, but instead placed literally into the email. For instance, here is an example snipped from an email: +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Here is a copy of the expiring receipt: Thank you for joining Just For LAFS, Inc. Just For LAFS, Inc. is a non-profit 501(c)3 organization providing peer-to-peer support for Life And Fire Safety Educators using "Educational Characterization" as a teaching method. Your receipt is below. ------ INVOICE DETAILS ------ Receipt #: [RECEIPTID] Date: [DATE] ashton [FULLNAME] [STREET] [CITY], [REGION] [POSTALCODE] [COUNTRY] Item: [SUBSCRIPTIONNAME] Price: [SUBSCRIPTIONPRICE] Status: [STATUS]* * If your status is pending, you may have paid with eCheque that requires a few days to clear. ------ HOW TO MANAGE YOUR MEMBERSHIP ------ To manage all aspects of your Just For LAFS, Inc. membership, visit http://www.lifeandfiresafety.com ------ CUSTOMER SUPPORT ------ Have questions about Just For LAFS, Inc.? You can find answers at http://www.lifeandfiresafety.com or contact the webmaster at webmaster@lifeandfiresafety.com or by phone at (972) 768-2002 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Is there something I am doing incorrectly? Are some of the tokens just not supported in the renewal email section? Thanks! Bryan

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