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Subject: Special characters in name Paypal account client

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Mariette Knap User is Offline

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Posts:665

10/26/2007 10:01 AM
Hi Scott, I have found something that could help to fix the failed subscriptions when a user has a special character in the name. On your Paypal profile you can set the encoding for several things among IPN also. Go into your Paypal profile and choose Language Encoding -> More options. On a default Paypal account it is set to windows-1252 which is not good for translating extended characters like ä or ü. In your subscription module you do not set any encoding as far as I have seen but if you do it should be UTF-8 because that supports extended character sets... Bottom line is that you can set this on two places, in the module and on Paypal. The setting in the module will override the setting in Paypal... Bye Mariette

Mariëtte Knap Microsoft MVP

Scott McCulloch User is Offline

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Posts:17204

10/26/2007 3:47 PM
Ok, I'll look into this, it looks like I need to pass the argument for text encoding into PayPal.

Scott McCulloch Site Administrator

Scott McCulloch User is Offline

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Posts:17204

8/10/2008 4:27 PM
Can you try this:- 1) Log into your PayPal account at https://www.paypal.com 2) Click the Profile link 3) Click the 'Language Encoding' link under the Selling Preferences column 4) Click the grey 'More Options' button 5) Choose 'UTF-8' from the Encoding drop down menu 6) Select 'Yes' for 'Do you want to use the same encoding for data sent from PayPal to you (e.g., IPN, downloadable logs, emails)?' 7) Click 'Save'

Scott McCulloch Site Administrator

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