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Subject: Administrator ability to extend subscriptions

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Bryan Jarvis User is Offline

Gold Membership

Ventrian Active Member
Posts:35

9/09/2007 7:38 PM
I ran into a problem this past weekend. I had some of my subscribers pay me by check for another year. Yet when I went to "extend" their subscriptions, I didn't have a way to do that. As a user I can do this (using PayPal) but I need this same functionality as the administrator. Thanks!

Scott McCulloch User is Offline

Administrators

Ventrian Master
Posts:17204

9/09/2007 8:55 PM
For host memberships, I use the "Edit Receipts" -> "Add Receipt" for this functionality. It sends a notification and automatically adds them to the role.

Scott McCulloch Site Administrator

Bryan Jarvis User is Offline

Gold Membership

Ventrian Active Member
Posts:35

9/12/2007 6:39 AM
Hi, Scott - That's what I used, but instead of the receipt being dated from the end of the prior receipt, it created one dated from that day to 1 year later (1 year membership dues). Now the previous receipt was a "Manual" receipt done the same way this past January. That's when I started using your subscription tools (Thank you!). They had paid in August, and therefore, to them, it was time to pay their dues again. But since I had manually entered their receipt in January at the cut-over to dnn, their "receipt" was good from January to January. Will they get renewal emailings as this first receipt comes to an end? Thanks!

Scott McCulloch User is Offline

Administrators

Ventrian Master
Posts:17204

9/12/2007 9:50 AM
When it adds a receipt, it uses the expiry date of the role associated with the plan. If they are not in the role, it uses today's date. They will receive renewals if their last receipt is up for renewal (last being most recent). Does this help?

Scott McCulloch Site Administrator

Bryan Jarvis User is Offline

Gold Membership

Ventrian Active Member
Posts:35

9/12/2007 7:26 PM
I think it will be fine - we're a small organization and I can pretty much work around it all. So from the expiry dates it looks like they are good for another year from the day I "extended" them which is fine. The first round of expiring subscriptions will happen in January - that's when I started the site and hand-created their role. I look forward to seeing just how the mechanism works. Thanks again!

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Forums > Modules > Subscription Tools > Administrator ability to extend subscriptions