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Subject: Scott, please help!
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Nghi LeUser is Offline
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5/01/2008 11:02 PM  

Hi Scott,

As I once mentioned, my portal currently experiences a very weird error and it greatly affects usablility.

That is, when I click "Update" in Host Settings or click "Install New Module" in Module Definition or click "Create Portal", the request never completes and always times out, although the actions are still carried out (Settings are updated, Module is installed, Portal is created).

While the request is being executed, the site can not be accessed from anywhere (confirmed through Alertra).

The portal's database is on an independent server. This problem seems to happen right after I upgrade to DNN 4.8.2

Could you please help me with this? I have full control over my IIS (6.0)

Many thanks.


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5/02/2008 6:00 AM  
Hmm, could be quite a few things, i once had an issue with the ajax script manager throwing an error after installing a module.

What does it say in the error log?

Scott McCulloch
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5/02/2008 6:10 AM  

Thanks for helping.

This is the only thing I found in Log Viewer:

DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: ccae1041-34c3-402f-8f71-f13ce6ea4332
InnerException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Data.SqlClient.SqlConnection.OnError
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlDataReader.ConsumeMetaData() at System.Data.SqlClient.SqlDataReader.get_MetaData() at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader() at System.Data.SqlClient.SqlCommand.DeriveParameters() at System.Data.SqlClient.SqlCommandBuilder.DeriveParameters(SqlCommand command) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.DiscoverSpParameterSet(SqlConnection connection, String spName, Boolean includeReturnValueParameter, Object[] parameterValues) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSetInternal(SqlConnection connection, String spName, Boolean includeReturnValueParameter) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSet(String connectionString, String spName, Boolean includeReturnValueParameter) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSet(String connectionString, String spName) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Data.SqlDataProvider.GetPortalsByName(String nameToMatch, Int32 pageIndex, Int32 pageSize) at DotNetNuke.Entities.Portals.PortalController.GetPortalsByName(String nameToMatch, Int32 pageIndex, Int32 pageSize, Int32& totalRecords) at DotNetNuke.Modules.Admin.Portals.Portals.BindData() at DotNetNuke.Modules.Admin.Portals.Portals.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---


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Scott McCullochUser is Offline
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5/05/2008 6:44 AM  
Hmm, you have have to go in the core forums for this, looks like an issue with this method PortalController.GetPortalsByName

Scott McCulloch
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