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Subject: Cant view a folder from dnn file manager
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GlenWinUser is Offline
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10/22/2007 5:00 PM  

Hi all DNNers,

I am looking for some assistance .... I have  a folder named Portalimages which contain all my portal images such as Site logo, site banners images, etc..  Now this folder suddently no longer appeared  in dnn file manager ! mean while I can still see this folder in server host file manager. The strange thing is some banner images (not all) belonging in the folder are still showing on the site. My site logo does not show up and that how I notice the issue.

I did a test by
 
1. from the DNN site file manager  > create a new folder portalimages2. now I can se the new folder created
2. Since I can only see the portalimages folder with ftp > using ftp  copy all files from portalimages to portalimages2
3. from DNN site file manager, I can see the new folder portalimages2 and all the copied files
4. using ftp then I rename the portalimages to portalimages1 . Then tried to rename portalimages2 to portalimages
5. now DNN file manager I can not see either portalimages or portalimages1 folder
 

CAn anyone enlighten me why this Portalimages folder would suddently disappear from DNN file manager???

Thanks

Glen

Scott McCullochUser is Offline
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10/22/2007 5:17 PM  
The DNN file manager stores the files on the file system (like you have) and then stores a reference in the database to each file/folder.

Try doing a synchronise in the file manager to load up the database with your folder reference. There is a job that auto-synch's every hour or so too.

Scott McCulloch
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GlenWinUser is Offline
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10/22/2007 5:36 PM  

Scott, before posting this issue here, I did try synchronise the site file manager but did not help. I was just thinking that during maintennance last night I did cleanup the scheduledeventhistory table last night - does that got any thing to do this issue???

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